ITIL Service Managemenet Home Page


For your enterprise:

  • Service cost-benefit analysis and service decommissioning assistance
  • Organizational structuring and resource consolidation (quality and cost-focused)
  • Ongoing support model development and implementation oversight for enterprise-level services such as ERP and learning management systems
  • Establishing IT Governance processes that ensure purchase decisions and service level agreements are reasonable, efficient and effective
  • Asset analysis and service financial management that ensure you get the most from your assets
  • Service architecture design and implementation for business continuity, service resiliency and disaster recovery
  • ITIL framework implementation for the organization
  • Strategic planning, project management and implementation oversight for technologies including, but not limited to the following: virtualization, storage area networks, master data management, shared computing environments, learning management systems, intersystem messaging, and service-oriented architecture (including service needs identification and product and service selection based on your resources and environment)

Download a detailed description of our offerings Io Consulting ITIL Service Offerings (pdf format)